Airline Industry/ Case Worker/ Mediciad Service Coordinator/ Property Manager
961 Oakland Avenue Cincinnati, OH 45205
To obtain a position that will allow me to utilize my leadership experience, creativity, extensive business knowledge, and my commitment to exceptional customer service.
SUMMARY OF QUALIFICATION:
Excellent customer service in varied environments, approachable with strong interpersonal skills that foster trust and respect. Ability to coach and deliver feedback for developmental purposes, assist with job knowledge/functionalities, and to correct behavior. Skilled in M/S office software. Credible disposition to manage, retrieve and gather sensitive and confidential information. Detail oriented and highly self motivated. Certified in CPR, First Aid and SCIP. Multi-Lingual: English, Creole. Strong written and verbal communication. Able to manage conflict and problem solve effectively. Very organized with the ability to delegate responsibilities. Well balanced and accustomed to handling multiple priorities within established time constraints.
Learn & Grow Daycare Center
Director Far Rockaway NY 09/07- 12/15
Providing safe and engaging educational programs to meet the needs of children of multiple ages helping them to grow developmentally and intellectually. Handled food programs for center and meal planning as well as preparations. Responsible for the confidentiality and filing of all employee information, payroll management, conflict resolutions, and employee engagement.
Tender Care Human Services
Medicaid Service Coordinator Jamaica NY 09/07- 08/10
Administered and coordinated benefits and service plans for Medicaid recipients in a group home, assisted living and medical setting. Assisting each person to achieve his or her unique goals and desires in terms of having a home, a job, enjoyable leisure activities, and access to medical and clinical services. Person-centered approach in developing, implementing and maintaining an Individualized Service Plan (ISP) with and for a person with developmental disabilities or mental retardation.
Family Residence Enterprise Massapequa, NY 02/03 - 9/07
Day Habilitation Specialist/Direct Support Professional
Provided comforting care to adults diagnosed with a wide range of mental illness. Created weekly group activities schedules and goal achievements, and aided in developmental stimulation Mediated open discussion groups for substance abuse users. documentted and reporting injuries, illness, goal progressions or regressions and safely provided transportation to and from patients appointments.
SUNY Old Westbury WESTBURY, NY Business Management B.S, 2007
References: Available on Request