Retail/ Customer service/ Warehouse/ dishwasher

 

Lathel Taylor

 

2723 Erlene Drive

Cincinnati, Ohio 45238

Phone: 5139145629

Cell: 5134020284

E-Mail: l.2tha.t.lt@gmail.com

 

Professional Summary

 

Motivated customer service specialist with over 3 years retail experience in a fast-paced, team-based environment excelling at customer satisfaction and retention. Also, flexible and hardworking in any work environment with enthusiasm to get any tadk completed.

 

Skills

 

Trusted key holder

Creative problem solver

Exceptional communication skills

Quick learner

Strong client relations

Proficient in cash management

Strong work ethic

 

Task driven

Goal oriented

Management skills

Excellent customer service skills

 

Work History

 

September 2012 to Current

Service Master Cleaner 

Janitor    

 

Earned management trust by serving as key holder, responsibly opening and closing store.

Greeted customers entering the store to ascertain what each customer wanted or needed.

 

Responsible for making sure that certain areas were clean and sanitary for safe usage.

 

April 2014 to October 2014

Double Tree Hotel Hebron, KY

Dishwasher    

 

Responsible for dishwashing, food prep, and receiving.

Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Maintained cleanliness and presentation of stock room and production floor.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

 

April 2008 to June 2011

Lawn Life Cincinnati, OH

Landscaper    

 

Racking leaves

Inserting mulch

Transporting product to different job locations

Digging up old or unwanted plants

Worked in hot temperatures

 

July 2005 to November 2008

Pet Supplies Plus Cincinnati, OH

Animal specialist    

 

Greeted customers entering the store to ascertain what each customer wanted or needed.

Described product to customers and accurately explained details and care of merchandise.

Politely assisted customers in person and via telephone.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Answered product questions with up-to-date knowledge of sales and store promotions.

Developed reputation as an efficient service provider with high levels of accuracy.

Built long-term customer relationships and advised customers on purchases and promotions.

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Organized store merchandise racks by size, style and color to promote visually appealing environment.

 

Education

 

2010 Kaplan University Cincinnati, OH

Electrical Technician  

  • ID#: 94859
  • Location: Cincinnati, OH , 45238

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