Administrative Assistant/Receptionist/Office Manager



John Stephen Parkin  http://www.linkedin.com/pub/john-parkin/16/a65/308 

323 Terrace Avenue, #8, Cincinnati, OH 45220    513-281-3442                       parkin_john@mail.com

 

SUMMARY

An efficient and organized professional who sets priorities and uses time well.  Adept at using office computing to improve efficiency and solve problems.  Communicates well in writing and interpersonally.  Able to learn new procedures and software.

 

ACCOMPLISHMENTS


  • Created a 20-slide PowerPoint presentation with moving text and graphics to assist leadership training of team leaders and supervisors
    at U.S. Bank

  • Streamlined the Talbert House HR hiring process flow chart by using advanced features of Word enabling recruiters to shorten the
    hiring process by one to two days

  • Managed the Cheetah Conservation Fund headquarters for three months and updated an Access database of over a thousand records, saving $30 a month on mailings to double or defunct addresses while adding 50 new members

  • Designed an Excel spreadsheet to log all calls to the Talk2US line at CMHA ensuring 100% follow up and accurate recording of the
    resolution for each call.

  • Answered the Talk2US hot line for 19 months while working at CMHA giving excellent customer service.  Call volume increased from fewer than 150 calls a month to over 300 calls a month.



EDUCATION

 

Cincinnati State Technical & Community College

 

AAB – Office Management Technology

 

AAB – Office Information Processing

 

University of CincinnatiMcMicken College of Arts & Sciences 


BS in Humanities:  English & psychology



 

 




 

John Stephen Parkin  http://www.linkedin.com/pub/john-parkin/16/a65/308 

323 Terrace Avenue, #8, Cincinnati, OH 45220             513-281-3442              parkin_john@mail.com



EMPLOYMENT HISTORY

 

Kelly Services – August 2013 to February 2015
Administrative Assistant in CMHA Compliance and Safety Dept. Wrote reports, answered the telephone and assisted clients
with issues and problems. I used Excel spreadsheets to log calls and ensure follow up for all callers.  Created reports from Access and a CMHA database called ELITE.

 

RANDSTAD Staffing – December 2012 to May 2013

Staffing assistant during a drive to recruit new employees.  Interviewed applicants, assisted them with paperwork and job-related problems, gave orientation presentations and gave workshops on leadership skills, principles and usage

 

Roetzel & Andress – June 2010 to October 2011

Staffed reception desk with 12 line telephone switchboard; opened and closed the office; greeted & assisted visitors.  Designed an Excel spreadsheet to list personnel qualifications

 

Express Temporaries & Office Team – February 2009 to June 2010

Short term assignments included telephone switchboard, customer service and interviewing applicants for in-house positions at the Community Action Agency

 

Talbert House Cincinnati – September 2007 to December 2008

Barrier Removal:  Used Microsoft Access, Excel, and Word in a welfare-to-work program.  Responsible for transportation aid and Access database for people on public assistance.  Formatted reports in Word for management and tracked benefits claims in Excel.

 

Robert Half International/Office Team – June 2003 to August 2007

Assignments lasting up to one year as secretary or receptionist

Prepared weekly report of personnel changes at Talbert House


  • Researched, drafted and e-mailed a list of open positions at Talbert House to area employers.

  • Created Excel spreadsheets to list & calculate expenses for CFO at NURFC enabling him to finish a project two days early.





  • ID#: 90463
  • Location: Cincinnati, OH , 45220

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