Administrative Assistant, writer/ editor/ customer service

 I have worked as an administrative assistant, file clerk, writer and customer service representative. 

7506 Hamilton Avenue
Cincinnati, OH 45231

OfficeTeam, A Robert Half Company, Various Assignments          Blue Ash, OH 2011 to present   

Xpedx: Marketing Specialist/ Catalog Coordinator                             Loveland, OH, 5/2012 to 9/2012  

  • Gathering product and brand images from suppliers
  • Reformat images to upload into system
  • Heavy Internet research
  • Technical programs used: MS Access, MS Excel and Corel   

 OfficeTeam: Cincinnati State: Client Management Specialist            Reading, OH, 2/2012 -4/12 

  • Managed reservations and payments for the Culinary Institute Creations Cooking Classes
  • Maintained and secured file copies, electronic file packets
  • Cashier
  • Printed accurate certificates for students
  • Provided excellent customer service and phone skills
  • Worked as liaison with faculty and staff to ensure that each student is taken care of by the individual(s) who can best serve them

RDI Marketing

Call Center Agent                       Cincinnati, OH, 1/21/2011-6/22/2011

  • Provided exceptional inbound customer service to a diverse portfolio of account holders
  • Recognized for being “refreshing” by management and "making the accounts work” by customers


Content Editor           Miamisburg, OH, 8/17/1999-9/21/2008 

A subscription diverse publishing company with specialties in legal, IT, and news content

  • Converted and integrated legal content for use for an online platform
  • Accountable for checking the format and accuracy of several hundred documents per day
  • Provided consistent quality rating of 97%--100% in document editing accuracy

Clemson University

Student Service Prog. Coord I       Clemson, SC, 5/29/1994-12/2/1996

Assistant Media Advisor/Business and Advertising Coordinator Assistant included: writing, marketing, sales, advertising, and mentoring/supervising students 

  • Administrated activities for on-campus student media for five print and two broadcast programs
  • Wrote sales handbooks and sales training materials for students 
  • Designed and sold ads for the award winning student newspaper, The Tiger


        Clemson University

Public Info Specialist II         Clemson, SC, 9/25/1992-5/20/1994 

Marketing Coordinator for Auxiliary Services included: organizing the marketing and promoting of seven university auxiliary services locally, nationally and internationally 

  • Educated the customer base (students, faculty and staff) while demonstrating accountability by excelling my monthly metrics 
  • Wrote articles and proposals by presenting and representing each auxiliary service for both on-campus and for national attention 
  • Use of auxiliary services by students and faculty increased 90% through my management 
    • Researched and examined business trends to keep services up to date 
    • My use of collaboration and teamwork among sales, printing, typesetting, editors and management departments to deliver a consistently superior product 


Life Changers Freelance, Sole Proprietor                                        Cincinnati, OH, 2005-Present

Research, interview, fact check, and photograph subjects to publish nonfiction feature articles in regional and international magazines.

Angie’s Diary 2011

The Outer Belt, 2010

Over the Back Fence, 2006-2008

Executive Business Media, NY publishing company for B2B military/university foodservice and bookstore publications, 1989 to 2001


Clemson University, Clemson, SC

B.A. in English

Wright State University, Dayton, OH

Technical and Professional Writing 

Twenty-week certificate: 

Certificate Areas: Introduction to Technical Writing, Business Writing, Professional Editing, Features Writing, Adobe InDesign, PowerPoin



  • Microsoft PC 
  • Macintosh


  • Microsoft Word, Access, Excel, Power Point, SharePoint, Outlook 2007 & 2010
  • Adobe InDesign
  • Adobe Illustrator

  • ID#: 68728
  • Location: Cincinnati, OH , 45231

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Customer Service / Administration Assistant
Stockport, OH BODYCOTE
Part time Administrative Assistant / Customer ...
Cincinnati, OH Kemper
Administrative Assistant / Customer Service Re...
Columbus, OH Randstad
Customer Service Assistant
Canton, OH Ollie's Bargain Outlet
Customer Service Manager/Assistant Facility Ma...
Cincinnati, OH Jones Lange Lasalle Inc.
Customer Service Assistant
Mason, OH Assurex Health