Customer Service Representative

Lacy Teegarden
953 Mohawk Trail
Milford, Ohio 45150
513-254-0960
lacy_27@hotmail.com

SUMMARY
   
 QUALIFICATIONS
•I am able to process and retain new information quickly.
•I have a nice "phone voice", and I am articulate.
•I have great customer service skills. I always strive to ensure every customer knows that I am not only doing my job but, that I enjoy going above and beyond for great customer satisfaction.
•I am a very happy, outgoing person. I am always ready to make the best first impression.
•With my knowledge and experience in customer service I truly believe I would be an asset to any company.
 

 

WORK EXPERIENCE
 

2010-2011
Customer Service Operations    
Time Warner Cable 
Blue Ash, Ohio

Answered incoming calls from customers, helped with billing. First line of support for cable, internet, and phone. 


 2007 - 2010
Customer Service Associate. Show Coordinator.
 Leaf Guard of Southern Ohio
Cincinnati, Ohio
 

Started at the company receiving  incoming phone calls, answering questions and directing calls. Then was promoted to a show position, where I would put our company into events to showcase our companies products and to answer questions from public, potential customers.

•I was promoted to show coordinator within three months of my working there.
 
 
 2008 - 2009
Customer Service Associate
 Jiffy Lube 
Sharonville, Ohio
 

I would speak with customers about their vehicles, sell them certain types of oils and filters, and upsell them on different products that our company offered. I would also make sure the customers experience was an enjoyable one, and would wcash out their purchases. 
 
 
 2007 - 2007
Customer Service Representative. Shift Leader 1.
 Speedway Super America
Sharonville, Ohio
 

To ensure customer satisfaction. Handle certain issues, for an example if a customer was not happy with a service, to make sure that the customer left the store as satisfied as I could make them in the situation. 

•I was promoted within a month to a Shift Leader. I would oversee all employees during that shift.
 
 
 2006 - 2007
Customer Service Associate. Data Entry Specialist
 Dixie Home Crafters
Sharonville, Ohio
 

I would answer any customer questions. Set up appointments with potential customers. I would also add the data entry after the work day. 
 

EDUCATION


2006  Milford Senior High School
 Milford, Ohio
 

2007   Brown Mackie College
Major:Business Management. Degree not yet obtained



  • ID#: 127960
  • Location: Cincinnati, OH , 04510

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!