Administrative Assistant

Denise Brown
3999 West 8th Street Apt. A
Cincinnati, Ohio  45205
513-344-8965
dmelt5@yahoo.com



WORK EXPERIENCE
Cincinnati State Technical & Community College                                                 Cincinnati, OH 
IT Telephone/Computer Operator                                  Apr 2010- Present 
•    Operate telephone switchboard to answer, screen, or forward calls.
•    Provide information about establishment, such as location of departments or offices, employees within the organization and services provided.
•    Confer with customers, staff or faculty by telephone to provide information about programs or obtain details of complaints.
•    Hire and train student workers.
•    Update directory information.

Office Team                                               Cincinnati, OH
Administrative Assistant                                        Nov 2007 – Apr 2010
•    Operate telephone switchboard to answer, screen, or forward calls.
•    Provide information, take messages.
•    Greet potential clients, determine nature and purpose of visit, and direct or escort them to specific location.
•    Schedule appointments and maintain and update calendars.
•    Collect, sort, distribute mail, messages and deliveries.
•    Operate office equipment such as fax machines, copiers and phone systems, and use computers for spreadsheet, word processing, database management and other applications.
•    Open, read, route and distribute incoming mail or other materials and answer routine letters.
•    Verify accuracy of billing data and revise any errors.
•    Keep records of invoices and support documents.

Radio One/WMOJ Radio                                      Cincinnati, OH
On-Air Talent                                                              Dec 2006 – Feb 2008
•    Identify station and introduce or close shows, using memorized or read scripts, and/or ad-libs.
•    Announce musical selections, station breaks, commercials, or public service information, and accept requests from listening audience.
•    Comment on music and other matters, such as weather or traffic conditions.
•    Interview show guests about their lives, work or topics of interest.
•    Host charitable or promotional events.
•    Make personal appearances at public or private events.
•    Operate control consoles, set –up for live remotes.
•    Record commercials for later broadcast.
North College Hill Police Department                                Cincinnati, OH
Police Clerk (Interim)                                      Jun 2005 – Jul 2007
•    Operate and maintain mobile dispatch vehicles and equipment.
•    Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
•    Learn materials and pass required tests for certification.
•    Answer inquiries from general public regarding judicial procedures, court appearances, trial dates, outstanding warrants, or payment of fines.
•    Enter, update and retrieve information from teletype networks and computerized data system regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
•    Keep record of materials filed or removed, using logbooks or computers.
•    Perform general office duties such as typing, operating office machines, and sorting mail.
•    Compile, sort and verify the accuracy of data before it is entered.
•    Prepared dockets or calendars of cases to be called.
•    Prepare documents recording the outcomes of court proceeding.
•    Collect court fees or fines and record amounts collects.
•    Act as female search officer as needed.

Radio Cincinnati, Inc., MOJO 94.9                                     Cincinnati, OH
On-Air Talent                                          Jul 2003 – Nov 2006
•    Identify station and introduce or close shows, using memorized or read scripts, and/or ad-libs.
•    Announce musical selections, station breaks, commercials, or public service information, and accept requests from listening audience.
•    Comment on music and other matters, such as weather or traffic conditions.
•    Interview show guests about their lives, work or topics of interest.
•    Host charitable or promotional events.
•    Make personal appearances at public or private events.
•    Operate control consoles, set –up for live remotes.
•    Record commercials for later broadcast.

Hamilton County Sheriff Department                               Cincinnati, OH
Deputy Sheriff/Correction Officer                            Jan 2000 – Sep 2005
•    Monitor conduct of prisoners in housing unit, or during recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
•    Participate in required job training.
•    Conduct head counts to ensure that each prisoner is present.
•    Serve meals, distribute commissary items, and monitor medication dispensed to prisoners.
•    Assig duties to inmates, providing instruction when needed.
•    Counsel inmates and respond to legitimate questions, concerns, and requests.
•    Use weapons, handcuffs and physical force to maintain discipline and order among prisoners.
•    Search prisoners, conduct shakedowns of cells for valuables and contraband.
•    Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations or any unusual occurrences.
•    Settle disputes among inmates.
•    Operate as Base controller managing persons entering and exiting the facility.
•    Using security monitors to maintain a secure facility and ensure safety of officers and inmates.

Blue Chip Broadcasting, WIZF-FM                                Cincinnati, OH
On-Air Talent                                        Mar 1995 – Jan 2000
•    Identify station and introduce or close shows, using memorized or read scripts, and/or ad-libs.
•    Announce musical selections, station breaks, commercials, or public service information, and accept requests from listening audience.
•    Comment on music and other matters, such as weather or traffic conditions.
•    Interview show guests about their lives, work or topics of interest.
•    Host charitable or promotional events.
•    Make personal appearances at public or private events.
•    Operate control consoles, set –up for live remotes.
•    Record commercials for later broadcast.
•    Prepare and deliver news, weather, and traffic reports, gathering and rewriting material so that it will convey required information and fit specific time slots.

EDUCTION
ASHFORD UNIVERSITY                                          San Diego, CA
Bachelor/Business Administration, Apr 2016

CINCINNATI STATE TECHNICAL & COMMUNITY COLLEGE                         Cincinnati, OH
Associate/Administrative Assistant
     Legal Assisting, May 2012

ADDITIONAL SKILLS
•    Experience in Microsoft Office – Excel, PowerPoint, Word, Outlook, OneNote.
•    Strong communication skills.
•    Exceptional customer service with emphasis on first point of contact.
•    Detail oriented.
•    Capable problem solver.

  • ID#: 112793
  • Location: Cincinnati, OH , 45205

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