Medical Front Desk Receptionist


 4025 Paddock Road, Apt. #203 

Cincinnati, OH  45229-1630

513-861-3487 (residential)


                                      Efficient, Self Starter, Strong Attention to Detail


EDUCATION: Xavier University; Cincinnati, OH 45207 – CAPS

Continuing Education Student

Major: Professional Communication


University of Cincinnati; Cincinnati, OH 45221

College of Continuing Education

  • Business Communications

  • Human Resource Management I & II

  • Management Team Tools


Cincinnati State Technical & Community College; Cincinnati, OH 45217

  • Effective Speaking

  • Principles of Management

  • Computer Operation


  • Customer Services Skills, Listen Skills, Multi-Tasking Skills, Communication Skills, People Skills, &

Effective Meeting Skills

  • Troubleshooting & Teambuilding

  • Microsoft Office 2002 MOS (certified Word)

  • Knowledge of other MS Office Programs

  • Outlook Express

EXPERIENCE:               Hamilton County Job & Family Services

                                      Computer Support Specialist/Customer Service

222 East Central Parkway, Cincinnati, OH  45202

April 1979 – May 2007

  • Retiree

  • Duties consisted of: Good customer service first priority, multi-tasking working within all required computer applications listening to details, answering 1st level support calls in high volume call center; troubleshooting to resolve/determine appropriate assignment to 2nd or 3rd level support; ownership of problem calls through to resolution and close of call; hardware installation (keyboards, mouse, speakers, monitors); and processing work flow with FMLA forms for all employees requesting emergency Family Medical Leave.


Data Processor

  • Provided functional supervision of the posting/verification of input data, substituted for data entry supervisor in his/her absence; and trained new employees in all phases of Data Entry jobs.


Data Entry Operator

  • Updated information for Hamilton County Job & Family Service clients.




  • Successfully hiring two employees for the Computer Support Center.

  • Team Member of Peer Satisfaction Communication Group, focusing on enhancing communication within the Information Systems Department.

  • Created first time Dress Code for the entire Hamilton County Job & Family Services Agency




  • Worked with WE ARE OHIO Origination to repeal SB5 for School Teachers

  • Phone-Bank for all Elections

  • Reading Tutor South Avondale Elementary School





  • ID#: 112375
  • Location: Cincinnati, OH , 45229

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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