Medical Front Desk Receptionist
3471 W Galbraith Road, FL 2, Cincinnati, OH 45239| 513-304-4544| Jessa5376@yahoo.com
To obtain a position in which my extensive skills in customer care, administrative tasks, problem solving, and caregiving can be utilized for the betterment of myself as well as my company.
· Microsoft Office, CRM, Cloud Based, Avaya, Citrix, DOS based, Oracle, QuickBooks
7/2015-Current Private Duty/Home Care
* Assisting with daily and medical needs of a young adult.
4/2014-6/2015 Customer Service Representative, Enterprise Holdings
· As a customer care representative, I was responsible for speaking to our customers pre/current/post rental to make sure their experience was the best possible.
07/2012-3/2014 Business Sales, Startek
· In this role, I helped new business establish their telecommunications needs by meeting with them, consulting on products, and making sure to establish a long term business relationship. After initial training, I consistently won sales award and was the top seller 2013-14 year.
08/2011-10/2013 Customer Service, Cornerstone
· Taking incoming calls from an upscale catalog company and assisting customers decide on product is what this position required. One call resolution was a top priority.
09/2009-10/2012 Customer Service, WestatHome
· In this position I assisted customers from various markets in placing orders, checking account balances/rewards, ordering product and solving questions/concerns.
05/2005-04/2011 Nanny, Melinda Price
· Taking care of two children in their daily needs was my duty at this position. I helped with their daily activities and school readiness.
08/2002-05/2005 Administrative Assistant to Athletic Director, Temple Baptist Church and College
· I had several duties in this position. The majority of my work consisted of assisting the new basketball director with his schedules, travel arrangements, student schedules, study tables, and various other office duties. Also during this time, I ran the church nursery program and children’s programs.
Associates in Criminal Justice Administration, University of Phoenix
Social Work and computer courses, University of Cincinnati, Blue Ash