Windows Server Engineer
LK Technologies, a NetGain Technologies Company, is looking for a Windows Server Support EngineerWe are hiring a Windows Server Support Field Engineer to help our clients with IT Support Services, Virtual Servers, Applications, Maintenance, Configurations, and Migrations.
Essential Duties and
Responsibilities:
Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).
Provide Infrastructure services in all areas needed:
storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration Troubleshoot end-user issues for assigned clients on a daily basis.
Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etcusing available network tools in a timely fashion.
Interface with third-party vendors as a liaison between client and vendor Work on all assigned tickets and projects as needed until they are complete.
Communicate all necessary tasks with the client in order to schedule their completion at a time that is most convenient for them.
Oversee successful management of client expectations when targets cannot be met.
Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls, and VPN.
Create and maintain SOP's for tasks that are performed by you daily, monthly, quarterly, and annually.
Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.
Assist with the annual budget by conducting high-level planning meetings with your Pod clients.
Provide advice as needed with client purchases of hardware and software.
Create, request, and present technical specifications and requirements for purchasing of new servers and networking equipment via quote procedure.
Complete all expected training and ensure that certifications are maintained as necessary.
Be available to fellow Engineers Additional Duties and
Responsibilities:
Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
Communicate escalated issues to the department head as necessary.
Business awareness:
specific knowledge of each customer and how IT relates to their business.
Responsible for entering time in ConnectWise on a daily basis prior to the end of the workday.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
Knowledge, Experience, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3
years of prior hands on IT experience.
Knowledge of IT applications, processes, software, and equipment.
Knowledge of Server Operating Systems.
Experience with and understanding of routers and firewalls.
Understanding the relationship between switches, hubs, patch panels, and connecting nodes to a network.
Understanding of DNS services.
Working Knowledge of Non-Cisco Firewall Technologies - SonicWALL, Linksys, NetGear.
Hands-on experience with Wired and Wireless networking, PC and server virtualization VMWare and Hyper-V.
Shows solid understanding of and ability to configure TCP/IP and troubleshoot Internet connectivity.
Achieves and maintains multiple certifications at a high skill levelThe following certifications are preferred:
MCSA, CCNA, Network+.
Benefits:
Medical/Vision/Dental with FSA and HSA 100% Employer Paid Life Insurance/Short term and Long Term Disability Maternity/Paternity Leave Free Employee Assistance Programs Paid Certification Training Open Paid Time Off Team Building Activities If you have made it to the bottom of this job description and believe you have what it takes to join our team, please submit your application and resume as soon as possibleRemember, things may come to those who wait, but only the things left by those who hustle.
_NetGain Technologies is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug free work placeNetGain performs pre-employment criminal background checks and substance abuse testing which includes a urine drug tests to detects the presence of illegal drugsWe appreciate your cooperation in keeping NetGain a safe and drug free company.
_Job Type:
Full-timePay:
$70,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Parental leave Vision insuranceExperience level:
4 yearsSchedule:
8 hour shift Day shift Monday to FridayAbility to commute/relocate:
Cincinnati, OH:
Reliably commute or planning to relocate before starting work (Required)Work Location:
In person Recommended Skills Backup And Restore Blueprinting Business Awareness Cisco Cisco Certified Network Associate Cladding (Construction) Estimated Salary: $20 to $28 per hour based on qualifications.
Essential Duties and
Responsibilities:
Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).
Provide Infrastructure services in all areas needed:
storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration Troubleshoot end-user issues for assigned clients on a daily basis.
Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etcusing available network tools in a timely fashion.
Interface with third-party vendors as a liaison between client and vendor Work on all assigned tickets and projects as needed until they are complete.
Communicate all necessary tasks with the client in order to schedule their completion at a time that is most convenient for them.
Oversee successful management of client expectations when targets cannot be met.
Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls, and VPN.
Create and maintain SOP's for tasks that are performed by you daily, monthly, quarterly, and annually.
Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.
Assist with the annual budget by conducting high-level planning meetings with your Pod clients.
Provide advice as needed with client purchases of hardware and software.
Create, request, and present technical specifications and requirements for purchasing of new servers and networking equipment via quote procedure.
Complete all expected training and ensure that certifications are maintained as necessary.
Be available to fellow Engineers Additional Duties and
Responsibilities:
Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
Communicate escalated issues to the department head as necessary.
Business awareness:
specific knowledge of each customer and how IT relates to their business.
Responsible for entering time in ConnectWise on a daily basis prior to the end of the workday.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
Knowledge, Experience, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability requiredReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
3
years of prior hands on IT experience.
Knowledge of IT applications, processes, software, and equipment.
Knowledge of Server Operating Systems.
Experience with and understanding of routers and firewalls.
Understanding the relationship between switches, hubs, patch panels, and connecting nodes to a network.
Understanding of DNS services.
Working Knowledge of Non-Cisco Firewall Technologies - SonicWALL, Linksys, NetGear.
Hands-on experience with Wired and Wireless networking, PC and server virtualization VMWare and Hyper-V.
Shows solid understanding of and ability to configure TCP/IP and troubleshoot Internet connectivity.
Achieves and maintains multiple certifications at a high skill levelThe following certifications are preferred:
MCSA, CCNA, Network+.
Benefits:
Medical/Vision/Dental with FSA and HSA 100% Employer Paid Life Insurance/Short term and Long Term Disability Maternity/Paternity Leave Free Employee Assistance Programs Paid Certification Training Open Paid Time Off Team Building Activities If you have made it to the bottom of this job description and believe you have what it takes to join our team, please submit your application and resume as soon as possibleRemember, things may come to those who wait, but only the things left by those who hustle.
_NetGain Technologies is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug free work placeNetGain performs pre-employment criminal background checks and substance abuse testing which includes a urine drug tests to detects the presence of illegal drugsWe appreciate your cooperation in keeping NetGain a safe and drug free company.
_Job Type:
Full-timePay:
$70,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Parental leave Vision insuranceExperience level:
4 yearsSchedule:
8 hour shift Day shift Monday to FridayAbility to commute/relocate:
Cincinnati, OH:
Reliably commute or planning to relocate before starting work (Required)Work Location:
In person Recommended Skills Backup And Restore Blueprinting Business Awareness Cisco Cisco Certified Network Associate Cladding (Construction) Estimated Salary: $20 to $28 per hour based on qualifications.
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