Customer Experience Architect
Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet.
We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the Worlds Most Ethical Companies since 16 consecutive years.
Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation, and treating each other with trust and respect.
In this IT/EIS role you will be responsible for customer/consumer facing technologies (Shopify, Adobe etc.
).
It requires a solid understanding of the technology market in areas such as Digital Experience Platforms, Personalization, Marketing Automation, E-commerce, mobility and applications of emerging technologies in the market.
And a high degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing disciplines.
Shaping our digital solutions and gain synergies from the array of technologies across the digital ecosystem.
The role:
:
Understanding business vision and take strategic approach to platform recommendations, design and architectureIn-depth understanding of the typical use cases of Digital Platform implementations (CMS, Analytics, Personalization, Ecommerce, DAM, Mobile strategies etc.
)Shaping our digital solutions and gain synergies from the array of technologies across the digital ecosystemAlign with platform roadmaps with respect to business and technical capabilitiesPartnering with the teams to support the delivery and run operationsRecommend and approve proposed architecture and design by our partnersActively interface with the Architecture team, Business Relationship Manager(s) and the business to understand business requirements and service delivery needs.
What you will do:
Leading other platforms including content management, digitalmarketingand bespoke web applications.
Lead the continuous improvement of the development process, practices, tools and techniques.
Develop points of view on various aspects of Digital technology implementation, including best practices and emerging technologiesActing as a thought leader for KAO and our businesses.
Bringing in new ideas, new tech innovation, trends, and competitor analysis.
Working with business relationship managers and architects to develop new opportunities within KAO.
Lead workshops for solution design and architecture.
Collaborate with remote delivery teams/suppliers/vendors in project delivery planning, applying knowledge of the requirements and past project delivery experience to help identify risks and priorities tasks.
Ensure quality and relevance of user requirements, functional specifications and technical specifications to ensure projects are delivered successfully.
Support to all team members to develop their technical and eCommerce domain knowledge.
Provide support in effort assessments.
Collaborate with other senior members within KAO to improve working processes and support business growth.
Produce or review artefacts related to standards, landscape, solution design etc.
What you will need:
Architect and solution design.
Ensure security is designed in as part of any application adhering to enterprise standards.
Software lifecycle delivery.
Release and Deployment Management.
Third party resource management and governance.
Experienced with IT processes, business operations and technology, including support of enterprise change management.
Analytical skills for transforming business needs into technology products, information flows, solutions and services.
How we work:
Having been selected among the Worlds Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values.
We never compromise on quality and craft our products with care for the consumer and the environment.
At Kao, each employee can actively shape their job and their career.
We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer:
A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results.
At Kao your voice will be heard.
Your opinion really counts.
We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong.
This is why we welcome applications from all areas of the global community.
Want to learn more:
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website () or EMEA website () Recommended Skills Adobe Analytical Architecture Assessments Business Process Improvement Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the Worlds Most Ethical Companies since 16 consecutive years.
Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation, and treating each other with trust and respect.
In this IT/EIS role you will be responsible for customer/consumer facing technologies (Shopify, Adobe etc.
).
It requires a solid understanding of the technology market in areas such as Digital Experience Platforms, Personalization, Marketing Automation, E-commerce, mobility and applications of emerging technologies in the market.
And a high degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing disciplines.
Shaping our digital solutions and gain synergies from the array of technologies across the digital ecosystem.
The role:
:
Understanding business vision and take strategic approach to platform recommendations, design and architectureIn-depth understanding of the typical use cases of Digital Platform implementations (CMS, Analytics, Personalization, Ecommerce, DAM, Mobile strategies etc.
)Shaping our digital solutions and gain synergies from the array of technologies across the digital ecosystemAlign with platform roadmaps with respect to business and technical capabilitiesPartnering with the teams to support the delivery and run operationsRecommend and approve proposed architecture and design by our partnersActively interface with the Architecture team, Business Relationship Manager(s) and the business to understand business requirements and service delivery needs.
What you will do:
Leading other platforms including content management, digitalmarketingand bespoke web applications.
Lead the continuous improvement of the development process, practices, tools and techniques.
Develop points of view on various aspects of Digital technology implementation, including best practices and emerging technologiesActing as a thought leader for KAO and our businesses.
Bringing in new ideas, new tech innovation, trends, and competitor analysis.
Working with business relationship managers and architects to develop new opportunities within KAO.
Lead workshops for solution design and architecture.
Collaborate with remote delivery teams/suppliers/vendors in project delivery planning, applying knowledge of the requirements and past project delivery experience to help identify risks and priorities tasks.
Ensure quality and relevance of user requirements, functional specifications and technical specifications to ensure projects are delivered successfully.
Support to all team members to develop their technical and eCommerce domain knowledge.
Provide support in effort assessments.
Collaborate with other senior members within KAO to improve working processes and support business growth.
Produce or review artefacts related to standards, landscape, solution design etc.
What you will need:
Architect and solution design.
Ensure security is designed in as part of any application adhering to enterprise standards.
Software lifecycle delivery.
Release and Deployment Management.
Third party resource management and governance.
Experienced with IT processes, business operations and technology, including support of enterprise change management.
Analytical skills for transforming business needs into technology products, information flows, solutions and services.
How we work:
Having been selected among the Worlds Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values.
We never compromise on quality and craft our products with care for the consumer and the environment.
At Kao, each employee can actively shape their job and their career.
We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer:
A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results.
At Kao your voice will be heard.
Your opinion really counts.
We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process:
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong.
This is why we welcome applications from all areas of the global community.
Want to learn more:
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website () or EMEA website () Recommended Skills Adobe Analytical Architecture Assessments Business Process Improvement Business Requirements Estimated Salary: $20 to $28 per hour based on qualifications.
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