Health Insurance Call Representatives - 100% Remote
3.
1 Cincinnati, OH Cincinnati, OH Estimated:
$35.
4K - $44.
8K a year Estimated:
$35.
4K - $44.
8K a year 4 days ago 4 days ago 4 days ago 100% Remote Health Insurance Call Representatives - - Multiple Openings! S&S Health is a premier healthcare administration company located in Cincinnati, Ohio.
We offer self, level, and fully funded solutions that lower costs while improving outcomes with a consumer-centric experience.
Our integrated benefits, services, and technology platform have been developed to serve the needs of Employers, TPAs, and Health Systems.
The company has a nationwide presence with the ability to sell and service in every state.
We are looking for highly motivated and client-focused individuals to join our growing team as a Health Insurance Call Representatives.
Applicants must have prior call center experience working at a insurance company, broker or Third-Party Administrator.
The Health Insurance Call Representative provides expert service to providers, members, and clients who have claims, eligibility, and benefit-related questions by promptly responding to their concerns in a timely manner.
In addition, this position resolves payment/adjudication questions at the time the call is received; explaining calculation methodology, contract terms procedures, etc.
for the designated call center within S&S Health.
Shifts Available:
8:
30am - 5pm, 9am - 5:
30pm, 9:
30am - 6pm shift(s) are available!
Essential Functions:
Help providers and members navigate the complex healthcare ecosystem Field member and provider inquiries by phone and email Customer service focus with a keen understanding of the importance of average speed of answer, average handle times, abandonment rates, and first call resolution Clearly communicates claims status, payment methodology, contract terms, procedures, etc.
to providers, members, and clients.
Minimum
Qualifications:
Must have prior experience working in a healthcare insurance company or TPA/Broker insurance office.
2
years Healthcare Call Center experience is required 1
years of demonstrated knowledge of health claims, coding, and processing guidelines.
Knowledge of plan designs, PPO, indemnity plans, and any healthcare plan documents.
Strong interpersonal skills to interact with customers, management, and peers.
High level of self-motivation, productivity, and attention to detail; be well-organized; have excellent verbal and written communication skills Flexibility to work evening hours based upon business need Excellent attendance required.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Cincinnati, OH Cincinnati, OH Estimated:
$35.
4K - $44.
8K a year Estimated:
$35.
4K - $44.
8K a year 4 days ago 4 days ago 4 days ago 100% Remote Health Insurance Call Representatives - - Multiple Openings! S&S Health is a premier healthcare administration company located in Cincinnati, Ohio.
We offer self, level, and fully funded solutions that lower costs while improving outcomes with a consumer-centric experience.
Our integrated benefits, services, and technology platform have been developed to serve the needs of Employers, TPAs, and Health Systems.
The company has a nationwide presence with the ability to sell and service in every state.
We are looking for highly motivated and client-focused individuals to join our growing team as a Health Insurance Call Representatives.
Applicants must have prior call center experience working at a insurance company, broker or Third-Party Administrator.
The Health Insurance Call Representative provides expert service to providers, members, and clients who have claims, eligibility, and benefit-related questions by promptly responding to their concerns in a timely manner.
In addition, this position resolves payment/adjudication questions at the time the call is received; explaining calculation methodology, contract terms procedures, etc.
for the designated call center within S&S Health.
Shifts Available:
8:
30am - 5pm, 9am - 5:
30pm, 9:
30am - 6pm shift(s) are available!
Essential Functions:
Help providers and members navigate the complex healthcare ecosystem Field member and provider inquiries by phone and email Customer service focus with a keen understanding of the importance of average speed of answer, average handle times, abandonment rates, and first call resolution Clearly communicates claims status, payment methodology, contract terms, procedures, etc.
to providers, members, and clients.
Minimum
Qualifications:
Must have prior experience working in a healthcare insurance company or TPA/Broker insurance office.
2
years Healthcare Call Center experience is required 1
years of demonstrated knowledge of health claims, coding, and processing guidelines.
Knowledge of plan designs, PPO, indemnity plans, and any healthcare plan documents.
Strong interpersonal skills to interact with customers, management, and peers.
High level of self-motivation, productivity, and attention to detail; be well-organized; have excellent verbal and written communication skills Flexibility to work evening hours based upon business need Excellent attendance required.
Estimated Salary: $20 to $28 per hour based on qualifications.
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