System Administration - Information Technology
Headquartered in Atlanta, GA, EyeSouth Partners (EyeSouth) is an eye care physician services organization committed to partnering with leading physicians to build a premier network of eye care services in throughout the Southeast.
EyeSouths partner practices clinical mission is to provide high quality medical and surgical specialty eye care.
EyeSouth supports its affiliated practices and physician partners with capital, administrative resources, operating expertise, and strategic guidance with an absolute focus on clinical quality and a patient-first culture.
EyeSouths affiliate network currently consists of over 95 doctors practicing at 60
locations throughout Georgia, Florida, Tennessee, Alabama, and Louisiana.
The Systems Administrator technician is responsible for day-to-day technical support and network administration including clinical applications.
The incumbent will troubleshoot on-premises servers, workstations, applications, cloud-based applications and platforms with a focus on availability, reliability, integrity, and security
Provide daily onsite and remote IT support as needed for Affiliates in the Cincinnati area.
Supports enhancement and upgrade efforts for on premise and vendor managed applications including configuration and deployment.
Provide well rounded support by being proficient with general network, security, and server/desktop management.
Provides effective communication to stakeholders of technical concerns, issues and solutions.
Maintains systems architecture in support of core business functions.
Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems at the affiliate level.
Responsible for providing intermediate level support of operating systems, applications, hardware and software tools, including installation, configuration, maintenance, and troubleshooting.
Responds to requests in a timely manner for technical support for staff in using applications, hardware and processes.
Auxiliary support for the Implementation Team in the field, during Super User/Provider Training Sessions and Go Live Events.
Auxiliary support for the general IT Team in the field during affiliate onboarding events.
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, phones, or appropriate software for corporate staff and affiliates if needed.
Minimum of 3 years of healthcare technology experience preferred; EHR/PM solutions a plus.
Minimum of 3 years of general Information Technology (IT) work experience required (MSP experience highly preferred)
A+, Network +, Security
preferred.
Experience with Microsoft 365, Meraki, Fortinet, Ring Central, Connectwise, Zendesk, IT Glue preferred.
Experience in managing servers, databases, and networks as a part of application support.
Ability to learn and master the tools, systems, and processes that EyeSouth utilizes.
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
Self-motivated with strong organizational skills and superior attention to detail.
Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSAe
Telemedicine
Generous PTO Package We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job ID:
2023-4895 External Company URL:
https:
//www.
eyesouthpartners.
com/ Street:
8044 Montgomery Road, Suite 155 Recommended Skills Administration Attention To Detail Clinical Works Cloud Computing Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
EyeSouths partner practices clinical mission is to provide high quality medical and surgical specialty eye care.
EyeSouth supports its affiliated practices and physician partners with capital, administrative resources, operating expertise, and strategic guidance with an absolute focus on clinical quality and a patient-first culture.
EyeSouths affiliate network currently consists of over 95 doctors practicing at 60
locations throughout Georgia, Florida, Tennessee, Alabama, and Louisiana.
The Systems Administrator technician is responsible for day-to-day technical support and network administration including clinical applications.
The incumbent will troubleshoot on-premises servers, workstations, applications, cloud-based applications and platforms with a focus on availability, reliability, integrity, and security
Provide daily onsite and remote IT support as needed for Affiliates in the Cincinnati area.
Supports enhancement and upgrade efforts for on premise and vendor managed applications including configuration and deployment.
Provide well rounded support by being proficient with general network, security, and server/desktop management.
Provides effective communication to stakeholders of technical concerns, issues and solutions.
Maintains systems architecture in support of core business functions.
Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems at the affiliate level.
Responsible for providing intermediate level support of operating systems, applications, hardware and software tools, including installation, configuration, maintenance, and troubleshooting.
Responds to requests in a timely manner for technical support for staff in using applications, hardware and processes.
Auxiliary support for the Implementation Team in the field, during Super User/Provider Training Sessions and Go Live Events.
Auxiliary support for the general IT Team in the field during affiliate onboarding events.
Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, phones, or appropriate software for corporate staff and affiliates if needed.
Minimum of 3 years of healthcare technology experience preferred; EHR/PM solutions a plus.
Minimum of 3 years of general Information Technology (IT) work experience required (MSP experience highly preferred)
A+, Network +, Security
preferred.
Experience with Microsoft 365, Meraki, Fortinet, Ring Central, Connectwise, Zendesk, IT Glue preferred.
Experience in managing servers, databases, and networks as a part of application support.
Ability to learn and master the tools, systems, and processes that EyeSouth utilizes.
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
Self-motivated with strong organizational skills and superior attention to detail.
Team player that develops strong collaborative working relationships with internal partners and can effectively engage and ability to build consensus among cross-functional teams
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
We offer a competitive benefits package to our employees:
Medical
Dental
Vision
401k w/ Match
HSA/FSAe
Telemedicine
Generous PTO Package We also offer the following benefits for FREE:
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job ID:
2023-4895 External Company URL:
https:
//www.
eyesouthpartners.
com/ Street:
8044 Montgomery Road, Suite 155 Recommended Skills Administration Attention To Detail Clinical Works Cloud Computing Communication Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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